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  • Profile Image

    Hi I am trying to strip the headers from my fields however get the foll

    Asked by rowingqld on July 23, 2012 at 08:14 PM

    Hi

    I am trying to strip the headers from my fields however get the following error message when I test it:

    Dear {fullName:#first_3},

    Normal 0 false false false EN-AU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

    Registration Confirmation

    This document confirms you registration on the course listed below. A receipt of purchase is available upon request.

    Participant Name {fullName:#first_3} {fullName:#last_3}

    Enrolled in Course {course}

    Time 8.30am-3.00pm

    Billing Address {address5}

    Any help would be appreciated



    This is a re-post of a comment on How to Strip Headers from Postal Addresses in Email Alerts

    style size name purchase
  • Profile Image
    JotForm Support

    Answered by idarktech on July 23, 2012 at 08:25 PM

    Hi,

    Stripping fullname is different from address field, please use this instead:

    Dear {fullName:first},

    Participant Name {fullName:first} {fullName:last}

    Please don't add the hash (#) symbol anymore. Also it is :first and :last , do not use the field ID.

    You'll also find this thread very helpful: http://www.jotform.com/answers/18852-What-is-the-field-name-for-first-name

    Hope this helps. Thanks!

  • Profile Image

    Answered by rowingqld on July 23, 2012 at 08:36 PM
    HI
    This did help, however I still have an error messge this time it is :
    Normal 0 false false false EN-AU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable
    Regards
    Kevin
  • Profile Image
    JotForm Support

    Answered by idarktech on July 23, 2012 at 08:57 PM

    Hi Kevin,

    I would suggest to recreate your form notification before applying this changes. Just delete the existing one and recreate a new notification.

    Hope this fixes it. Thanks!

  • Profile Image

    Answered by rowingqld on July 23, 2012 at 09:19 PM
    HI
    This has worked thanks for the prompt help and assistance.
    I have one last question I have used the payment wizard how can I separate the title and the price?
    Regards
    Kevin
  • Profile Image
    JotForm Support

    Answered by idarktech on July 23, 2012 at 09:37 PM

    Hi,

    Do you mean display the price on the new line? Like this?

    Just in case you want it to be like this, please inject the following css codes to your form:

    .form-product-details {

    display: block !important;

    text-indent: 20px;

    line-height: 20px;

    }

    Follow this guide: How to Inject Custom CSS Codes

    Hope this helps. Thanks!

  • Profile Image

    Answered by rowingqld on July 23, 2012 at 10:00 PM
    Hi
    Unfortunately no, what I am trying to do is in the auto responder is just have the course title and the price then separate. So two individual fields just like when we use the quick tools full name we can then split it into two separate field with {fullName:first} etc. So I’d like to be able to put the price or the title on separate lines within the autoresponder or different location all together.
    Regards
    Kevin
  • Profile Image
    JotForm Support

    Answered by idarktech on July 23, 2012 at 10:17 PM

    Unfortunately, there's no possible way of editing or customizing the product format in notification and autoresponder. In other words, it can't be separated, unlike the fullname and address. I'm sorry about this.

    Thanks.

  • Profile Image

    Answered by Jayne25 on February 18, 2014 at 11:14 AM

    Is there a list of what to do to strip out the form field headers please as I am finding this very hard to understand and my email notifications and pdfs look an absolute mess - so untidy?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 18, 2014 at 11:36 AM

    @Jayne25

    Kindly open a new thread for your question so we can have your problem dealt with in a more appropriate manner.