What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit card information has been updated this morning

    Asked by brantfordpediatrics on May 30, 2017 at 12:48 PM

    Credit card information updated, but form is still not working. Please help

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    JotForm Support

    Answered by Nik_C on May 30, 2017 at 02:08 PM

    I checked your account and I saw that it is under Silver plan bought today. I assume that you were able to resolve this problem.

    If you have any further questions or concerns please get back to us.

    Thank you!