I am unable to login to my account. Page is not displayed correctly.

  • Callie Williams
    Asked on May 30, 2017 at 8:34 PM

    On the home page it has everything listed on the left side instead of your normal site....I can't get it to log in like normal or anything....

    Jotform Thread 1158753 Screenshot
  • Ashwin JotForm Support
    Replied on May 30, 2017 at 11:29 PM

    Hello Callie,

    I'm sorry for the trouble caused to you. 

    It seems to be a local browser related cache issue. I would suggest you to please clear your browser cache and see if that solves your problem. The following guide should help you how to clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    If the issue persists, I would suggest you to please click on the following URL and then try to access your forms again:  http://www.jotform.com/?noCDN=true

    Hope this helps.

    DO get back to us if the issue persists.

    Thank you!