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    Option to FTP my uploaded files seems to be gone

    Asked by Maxwell67 on July 24, 2012 at 11:08 AM

    I have a file upload form I've been using for several months and I had added the option to FTP a copy of uploaded files.  This had been working fine and a copy of files uploaded to JotForm were being FTP'd to my home computer but I recently noticed nothing is being copied anymore.  I just looked at my form and I can't find that FTP option in the properties of my form anymore.  Can you help me with this?

     

    Thank you

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    Answered by Maxwell67 on July 24, 2012 at 11:43 AM

    I just resolved the issue and found the settings for this.  DNS wasn't working properly for one thing.  And I had to go to the Submissions page then click on the settings icon for the FTP options :=)