How can I transfer an app to other account?

  • kumeuxmasparade
    Asked on February 7, 2024 at 1:05 AM

    Hello,

    I have made a APP and just realised i have made it in the wrong page. Can you please move the following

    https://www.jotform.com/app/build/240357934554866

    This is the new subscription i would like to move the above to -

    Shane Wilson

    Sales@thefirstaidcompany.co.nz


    Thanks

  • Israel JotForm Support
    Replied on February 7, 2024 at 2:39 AM

    Hello Shane,

    Thanks for reaching out to Jotform Support. Please note that currently, it is not possible to move the Jotform App from one account to another. The feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • kumeuxmasparade
    Replied on February 8, 2024 at 12:16 AM

    Hello,

    Thank you for the update.

    Ok, can i rename the account so that when i send it to someone it comes up with sale

  • Mary_Ed JotForm Support
    Replied on February 8, 2024 at 1:10 AM

    Hello Shane,

    Thanks for getting back to us and we’re sorry you’re having trouble with this. I will answer your other question on a new thread. You can go ahead and check that out here. 

    Thanks for your patience and understanding, we appreciate it.

  • Erwin Support Team Lead
    Replied on April 17, 2024 at 12:40 AM

    Hi Shane,

    Thanks for reaching out to Jotform Support. I would like to inform you that currently, it is possible to transfer apps from one account to another.

    If you want to do so, please share the following information with us, so we can transfer your apps:

    • App IDs/URLs
    • Target account username (the account that apps will be moved to)

    Let us know if you have any questions.