Can you block a recurring spam bot address?

  • ofchq
    Asked on June 1, 2017 at 11:29 AM

    Hi, our contact form, while it has a captcha, is still receiving emails from a spam bot somewhere. Is there a way to block incoming addresses? Thanks!

    Jotform Thread 1160417 Screenshot
  • David JotForm Support Manager
    Replied on June 1, 2017 at 1:20 PM

    I see you have deleted the spam submissions from your form. Please set unique submission on your form: https://support.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Also, if you get a new spam, please do not delete it, simply let us know, and we will get the IP address and block it.

    Let us know if you need more help.