What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customers are able to bypass paying in the form

    Asked by cosasdeladonya on June 01, 2017 at 04:53 PM

    Customers are finishing form without paying for subscription. How Can I fix this?

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    JotForm Support

    Answered by AIDAN on June 01, 2017 at 07:02 PM

    I have cloned your form and tried to reproduce the issue to no avail. I always proceed into the checkout page when I click submit.

    Here is my clone of your form: https://form.jotformpro.com/71516897032965

    As the form proper functionality requires Javascript support on the browser, I suggest adding the NoScript widget so that any user without this support will not be able to send a submission: https://widgets.jotform.com/widget/noscript

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by cosasdeladonya on June 01, 2017 at 08:43 PM
    I figured the issue. Trial Period was on which was making it free.
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