- organicaromasAsked on June 02, 2017 at 08:28 AM
I changed my password. Then tried to log in and it wouldn't work. I had to use my old password in order to change my password.
I then changed my password a second time, using the new password I had just created to change it. I couldn't log in again.
I logged out and went to try the new password I created and was locked out.
I then attempted to log in too many times and was locked out.
I tried to send a message to support, but it said I needed to log in. How can i send a message to support about having password issues if I can't log in.
I found this tab open in another browser and was able to send this message.
- SvenAnswered on June 02, 2017 at 09:10 AM
You can use the "Forgot Password" option in the login menu, that will send a link to your email to reset your password, and then you will receive a confirmation that your password has been changed.
Let us know if you need any further help.