What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel Subscription

    Asked by topsolutions on June 02, 2017 at 10:07 AM

    I need to cancel my subscription for Shirleyplace.com Account.  Please advise and thank you. 


    Shirley Washington

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    JotForm Support

    Answered by candy on June 02, 2017 at 10:33 AM

    Dear Shirley,

    As far as I understand, you want to cancel the subscription named "Shirleyplace.com". However, we do not have any account named Shirleyplace.com in our system.

    Your account name seems to be "topsolutions". Could you please tell us clearly which account do you want to cancel?

    Thanks in advance.