- ncarhAsked on June 02, 2017 at 02:51 PM
I have created a registration form for an event that has a registration fee of $10. I have integrated it with Square, as I have a Square account to accept payment. I tested it yesterday and while payment went through and I saw the charge on my bank account, the system did not automatically email me a receipt when I submitted my order. I got a copy of the registration from JotForm, but I did not get an email receipt from Square. I called Square customer support and they indicated that I would need to contact you all for this issue. Please assist me if you can! My number is 336-334-4403.
- JotForm SupportWelvinAnswered on June 02, 2017 at 05:06 PM
Our Square integration doesn't have the option to send a receipt. But as far as I know, Square will automatically do this, assuming that the receipt is already configured on your Square account.
The following articles from Square will help you configure the receipt: