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TimAsked on June 2, 2017 at 3:55 PM
I was trying to view my form after finishing some edits and was given an error saying the form not enabled (which it was). I then logged out in hopes it was just a little bug but when I went to log back in I was not able to. I was given the message that I was auto suspended.
Could you please help? Thanks in advanced!
P.S. My login is the same as my email (in case that matters :) )
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Kevin Support Team LeadReplied on June 2, 2017 at 6:10 PM
I have checked your account and it has been suspended due to a high phishing score, it happened since you are asking for login credentials on your form http://www.jotform.us/form/71525466850157
Here is a screenshot of the guilty fields:
Do note that asking for this kind of information goes against our terms, please take a look on the following page so you know why you can be suspended: http://www.jotform.com/terms/
I have also removed the fields from your form in order to reactivate your account.
If you have any question, let us know.