What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account autosuspended?

    Asked by Christy Kramer  on June 03, 2017 at 12:58 AM

    Hi! I am not sure why I can't log in. When I try, I get a message that "login failed - AUTOSUSPENDED."  Can you help? 

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    JotForm Support

    Answered by ashwin_d on June 03, 2017 at 04:55 AM

    Hello Christy,

    I did check your account "devmyweb" and did not find any issue with that. Your account is already active. It seems one of my colleague have already taken care of your account issues and activated your account.

    Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!