What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to Downgrade

    Asked by thinkmoremedia on July 25, 2012 at 09:04 AM

    Getting username and password error when trying to downgrade.

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    Answered by pinoytech on July 25, 2012 at 09:23 AM


    I have downgraded your account for you. Your account will stay Premium until the paid period expires on 08/17/2012.

    Thank you for using JotForm and feel free to re-subscribe at anytime.