What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have suddenly stopped receiving emails from JotForm.

    Asked by cbardila on July 25, 2012 at 02:00 PM

    Am I on a bounce list? Can you help me out so I can get my emails again from JotForm?  My email address is camilo@upball.net

     

    Thank you

    Page URL:
    http://upball.net/tournamentregistration.htm

  • Profile Image

    Answered by gori-mathew on July 25, 2012 at 02:15 PM

    Hi ,

    I have removed this form from the blocked list. Email sometimes get blocked when your email service provider rejects our emails at some point or when they're not available to received message from us.

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    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

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    However, to avoid such problems from happening, please use "JotForm" and "noreply@jotform.com" as your form notification's sender name and address, respectively.

    Hope that helps. Just let us know if the problem still persist so that we can further assist you