How to cancel?

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    Asked on July 25, 2012 at 02:16 PM

    I love JotForm.  But I won't be using it for several months.  I need to temporarily cancel.

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    Answered on July 25, 2012 at 03:15 PM


    Thank you for your kind words!

    In order to cancel your subscription, please follow these steps:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.


    Should you need further assistance, let us know!