Email notifications don't work.

  • Profile Image
    Keith Gadberry
    Asked on July 25, 2012 at 03:53 PM

    No matter what email address I use, I don't get a notification. I tried the "test" button, and I tried embedding it and test-completing it myself. Nothing. :/

  • Profile Image
    gori-mathew
    Answered on July 25, 2012 at 03:58 PM

    Hi Keith;

    For notification problem, try to change your Sender Name to JotForm, and your Sender-Email to noreply@jotform.com and then do a test?

    You can also add JotMails ip addresses to your mail providers whitelists.

    JotMails IP Addresses

    If this still doesn't work, please do let us know.