What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit the form due to Incomplete Values error message

    Asked by waynebrian1 on June 05, 2017 at 01:50 PM

    She states that she has uploaded these documents several times - here is a screenshot showing they are uploaded and when she tries to advance to next page gets this error.   I cannot upload the second screen shot to show that the required documents on the prior page have indeed been submitted but she sent that to me.

    Screenshot
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    JotForm Support

    Answered by Kiran on June 05, 2017 at 03:13 PM

    I have tried submitting your JotForm and was able to submit it without any issue. 

    Could you ask the user to submit the form using a different browser or a private/incognito window to see if that works? Also, please check if the file names are displayed correctly in the Preview before submitting the form. 

    Please get back to us if you need any further assistance. We will be happy to help.