- Nefertiti FisherAsked on June 05, 2017 at 11:51 PM
I need access to the forms that had payments and registration. Why is it in autosuspend?
- JotForm SupportBJoannaAnswered on June 06, 2017 at 03:09 AM
I have activated your account. Most likely you account was autosuspended because of the Cincinnati Jazz Festival Payment Form, that is located inside of Trash folder on your account. It seems that inside of that form you have some credit card fields. I would suggest you to purge that form from Trash folder.
Let us know if you need further assistance.