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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can't Configure Email recipient

    Asked by US_Sailing on June 06, 2017 at 08:54 AM

    I see that the import did not bring over the email routing that we had from gravity forms. I went into the Change Email Recipent and tried to create the conditions but I can't even select from the send and add an email. How do I fix this? Is this a problem that is going to occur? See attachment for how we had it set up in gravity forms as well as the screen shot of where I am getting stuck with routing.

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    JotForm Support

    Answered by seth on June 06, 2017 at 10:05 AM


    I checked this form: https://www.jotform.com/71555371947162

    and I see that you have set up the conditions properly:

    Can you please check again from your side?

    I am not sure what is the issue about gravity forms. Can you please give us more details? I don't have that plug-in hence, I couldn't check the issue further.

    We are awaiting your response.