Disable form encryption

  • Tribbey
    Asked on June 6, 2017 at 1:31 PM

    Greetings,

     

    I activated the private key. However, I cannot open my forms on another computer. I don't have the other computer. I need help removing this feature. I am unable to locate how to remove this.

     

    Thank you.

  • Sven
    Replied on June 6, 2017 at 2:17 PM

    Hi, 

    You can disable form encryption by clicking on SETTINGS > FORM SETTINGS > and scroll down to find "Encrypt form data" and set that to NO.

    Disable form encryption Image 1 Screenshot 20

    However, please note that by disabling the form encryption, you will not be able to retrieve the data that was submitted when the form was encryption without the key.

     

    Thank you!