What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot delete submissions

    Asked by JeanClean on June 06, 2017 at 04:30 PM

    I go to Submissions and nothing appears. I get a message that jot form is not responding so therefore I cannot delete old submissions.

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    JotForm Support

    Answered by Mike on June 06, 2017 at 05:36 PM

    Thank you for contacting us.

    Encrypted form entries may take more time to be loaded. It looks like you have managed to delete the form submissions.

    If you need any further assistance, please let us know.