What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If each submission is payment, we can only accept 10 submissions per month?

    Asked by tsy85kp on June 06, 2017 at 10:45 PM
    Also, on the starter (free) account, it says you are allowed to receive 10 payments... but 100 forms. I'm assuming if each form results in a payment, you could only accept 10 payments/form submissions then under this plan?
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    JotForm Support

    Answered by ashwin_d on June 06, 2017 at 10:49 PM


    Yes your understanding is correct. Please note that in free plan you can receive up to 100 submissions, 10 payment submissions,  1000 form views and 100 MB of uploads. If any of the limits are reached, all your forms will be disabled.

    Thank you!