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    There has been other issues that Jotform has been unable to resolve for me such as:Form has conditions such as selected values should show certain m

    Asked by consultingskillsmatrix on June 07, 2017 at 05:56 AM
    There has been other issues that Jotform has been unable to resolve for me such as:

    Form has conditions such as selected values should show certain matrix tables to be filled in.

    Your show/hide fields wont work properly because of pagebreaks (thats what I have been told previously by jotform support) so suggested me to use the If conditions. That worked great but then when a user tries to click on edit a submission then they wont be taken to relevant pages again because if conditions are in place.

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    JotForm Support

    Answered by ashwin_d on June 07, 2017 at 08:50 AM

    Hello consultingskillsmatrix,

    I'm sorry for the trouble caused to you but I am not sure if I have understood the issue you are having.

    "That worked great but then when a user tries to click on edit a submission then they wont be taken to relevant pages again because if conditions are in place."

    When the form was submitted, the exact same data will load when the submission is loaded again with edit link and the condition should trigger. Can you please let us know which condition is not triggering to skip pages?

    I did check the conditions you have added in form and found that though they are disabled but you have several conditions which has deleted fields. Please check the screenshot below:

     

    I would suggest you to please update your conditions and get back to us if the issue persists.

    We will wait for your response.

    Thank you!