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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to set a default selection in a drop down field.

    Asked by flaviafigueiredo on June 07, 2017 at 10:39 AM

    Im trying to have pre selected "Regular" in "Qual situação do cadastro?" but isnt working, can you help me please?
    https://form.jotformz.com/71566781654669

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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 11:57 AM

    I cloned your form, and there was no selected option for that field. If you are trying to set a preselected option, you need to select the field, click on it's gear icon, go to ADVANCED, and select the default option:

    Let us know if you need more help.

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    Answered by flaviafigueiredo on June 07, 2017 at 12:40 PM

    I swear that I selected that field, can you check if is it okay?

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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 01:12 PM

    It is okay know, that is the option that shows up as preselected:

    Open a new thread if you need anything else, we will be glad to assist you.