What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Create an invoice On Facebook

    Asked by Jackson Dean  on June 07, 2017 at 10:50 AM

    I run a Facebook business page selling custom clothing. People always comment on my post telling me what they want instead of clicking the link to my website to order them. I need a way so that when they comment the system will automatically send them an invoice.

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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 12:06 PM

    What you can do is to create your payment form(using any of our integrated payment gateways): https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    Then, create an autoresponder to send it to your customers: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder, which you can customize to make it like an invoice: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

    Finally, embed the form in your Facebook page: https://www.jotform.com/help/22-Adding-a-Form-to-Your-Facebook-Page 

    Let us know if you have more questions, we will be glad to assist you.

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    Answered by Jackson Dean  on June 07, 2017 at 12:43 PM
    Close but no cigar. We need for them to simply comment on the post about
    the product and it send them an invoice.
    ...
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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 01:15 PM

    That is not possible, unfortunately, we do not have a feature to accomplish what you need. 

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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 01:20 PM

    Just to let you know, we do not have a feature to comment in a Facebook post, and trigger a notification.

    However, if by any change you want to allow user to fill the form, and submit a comment to your Facebook page through your form, this is possible with the "Facebook Comments" widget: https://widgets.jotform.com/widget/facebook_comments