What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to delete or enable forms

    Asked by hceest on June 07, 2017 at 11:03 AM

    Good Morning - 

    Since we are over our limit, I'm trying to clean up unused/under used forms but nothing happens when delete or enable is selected. I've tried it in Chrome and IE 11. Please advise.  

  • Profile Image

    Answered by Sven on June 07, 2017 at 12:17 PM


    I've checked your account, and it's not over-limit, your account is active, and you have 5 forms in your account at the moment. 

    Can you try to logout and login back again? If the issue still persists, please let us know so we can look into it further.


    Thank you!