What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form has been disabled?

    Asked by Monica on July 26, 2012 at 01:26 PM

    My form was working fine for the contest my website is running, then it stopped yesterday. The error message that we get once the form is submitted is that it has been disabled. Please help!

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    Answered by gori-mathew on July 26, 2012 at 01:48 PM


    Your  form was created under a guest account which can only have up to 20 submissions as of the moment the form went over limit which is why it is suspended. To activate the form you can register for a free account which allows you to have up to 100 monthly submissions. When you go to JotForm website you should see the following on the left side:

    Just create an account and use your own email address. Your guest account will be merged with this new account.

    Let us know if you need further help