What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my form has not been forward to my e-mail, after been submited?

    Asked by amoralperutravel on July 26, 2012 at 01:38 PM

    Even thou I received the test form, forms submite from my website has not been forward to the e-mail address provided.

    Page URL:

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    Answered by gori-mathew on July 26, 2012 at 02:11 PM


    I have checked your account and found out that you have not set the notification. Please check on the link below on how to set it;


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    JotForm Founder

    Answered by aytekin on July 26, 2012 at 02:18 PM

    To set email address for a form:

    1. Open the form on the form editor

    2. Click on "Setup & Share" tab on the top toolbar

    3. Click on "Email Alerts"

    4. Click on "Add New Email" and complete the steps.