- sjames100Asked on July 26, 2012 at 01:57 PM
I have been unable to add my form to our website, despite everything it just gives me a page with the code on it. I have done a copy/paste of the actual form rather than the code and that shows up fine but the submission doesn't work. I've tried the drupal code as well as the embed, source and iframe codes and still no luck. I've also tried changing the "form" in the url to "www" as suggested to other users with the same problem, with no luck. Am I just on too old a version of Drupal? I have added the form to facebook and that is a great success. Thanks for your help.
- JotForm SupportjonathanAnswered on July 26, 2012 at 05:49 PM
- sjames100Answered on July 27, 2012 at 06:24 AM
I guess I should have mentioned it, but of course I had the input format set to full html. Do you have any other suggestions?
- JotForm SupportliyamAnswered on July 27, 2012 at 07:27 AM
Please let us know of your updates.
- sjames100Answered on July 27, 2012 at 08:28 AM
Thank you so much. I have the form working now on the drupal site. What I did was enter the code in plain text mode, & manually set up the hyperlink. The form now shows up on the page. However, the code also shows at the top of the page (above the form). Do you know of any way to get rid of that? Now that I have the form working, I'm afraid to experiment, lol.
- JotForm SupportliyamAnswered on July 27, 2012 at 08:37 AM
Thanks for the update, sjames100. That means a part of the content has not yet been removed when you tried to enter the code in plain text mode (that probably was from your first attempt which was not yet been removed).
You can simply try doing what you recently did again but clear the content first before adding again the code.
If you need further assistance, please don't hesitate to let us know (I actually have a bit of experience developing sites using Drupal).
- sjames100Answered on July 27, 2012 at 08:49 AM
Thanks, I have it working now. Now I get to show it to our webmaster who said it couldn't be done. :)
- JotForm SupportliyamAnswered on July 27, 2012 at 08:55 AM
That's great to know you have the form up on your Drupal page :)
If you have questions or other concerns, please do let us know. We'll be more than happy to give you assistance.