What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Accesing Acount

    Asked by levijones on July 26, 2012 at 02:23 PM

    Our previous webmaster created a form using Jot Form for our website www.burnscredit.com we are having issues with form and our current webmaster/provider can not access that form without a account password.  This Form was created approx 3 years ago and that webdesigner is no longer in business and did not keep Jot Form access records. 

    He said he thinks that he created it under name burns ford and that he probably used rwburns@comporium.net as a email address?? 

    Can you provide us with access to this Jot Form account??  You may view form in question at www.burnscredit.com it is the Credit Application  or http://secure.netsolhost.com/burnscredit.com/credit.html for actual form page.

    You may contact me Levi Jones at  levi@burnsford.com or Robert Burns at rwburns@comporium.net

    Thank you for your assistance.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on July 26, 2012 at 06:24 PM


    The account name was burnsford and it uses this email account r###@####ign.com. You can reset the account password by going to www.jotform.com and click on the "Forgot Password?" button. Option to reset the password will be send to the email account.

    Please inform us if you need further assistance.