What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mail Chimp Integration Required Full Name Field Problem

    Asked by GoAskErin on July 26, 2012 at 05:31 PM


    I have a jotform on this page, lower right:


    Two questions:

    1. When integrating a form with MailChimp, I was required to include "full name" fields, though the the Mail Chimp form does not have those fields. MailChimp tech support says that this problem is on the JotForm end and asked that I contact you. My preference is to have only the email field on the form, not the full name.

    2. Using the form editor, how do I make the email entry field fill the full width of the container div (260px) and 40px high? Can this only be done with CSS? If so, which ID controls those form field properties?



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    JotForm Support

    Answered by Mike_T on July 26, 2012 at 06:26 PM

    Thank you for contacting us.

    1. I have created a ticket about this and forwarded it to our Development Team. We will notify you as soon as we have any updates on this.

    In the meantime, you can hide the Full Name field from your form by adding the following CSS to your Injected CSS Section:

    #id_5 {display: none;}

    2. You can find the input ID in field Properties.

    As far as I can see, you have changed the size of your E-mail field and added some Injected CSS to your form. If you need to change something else, please provide more details.

    Thank you for using our services.

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    JotForm Support

    Answered by Mike_T on August 07, 2012 at 04:10 PM


    I am happy to inform you that Full Name field is no longer required for our Mailchimp Integration. Thank you for your patience in this matter.

    Please feel free to contact us if you need any further assistance.

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    Answered by guest_23341819418051 on November 30, 2012 at 06:29 AM

    Actually, I have the same issue but I WANT to pass the First and Last name of form users through to Mailchimp.  Can this be done?  When I do the Mailchimp integration, I only see "Full Name" as an available option.

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    Answered by fullmotiongroup on November 30, 2012 at 06:33 AM

    OK, I get it.  I use the Contact Form template to build my form, which seperated out the First and Last name.  I removed those two fields, and added the "Full Name" under Quick Tools in the form builder. Now, the Mailchimp integration seems to fit together.  Will test to see if the first and last name passes through. 

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    Answered by fxr on November 30, 2012 at 07:01 AM

    Thanks, Let us know how you get on.