Dynamic QR Code Widget: Not reading Prtuguease characters properly

  • padretojo
    Asked on June 8, 2017 at 6:27 AM

    Also that are an other problem. The dynamic code dont accept some letters: ç, á, à ecc, in Portuguease language.

    Is there a solution?

  • Nik_C
    Replied on June 8, 2017 at 6:37 AM

    I checked this issue and I was able to replicate this issue.

    I will forward this thread to our backend team for further checking. We will inform you once the issue is resolved.

    Thank you for reporting it.

     

  • widgets Jotform Support
    Replied on June 20, 2017 at 3:46 AM

    Hi, the problem has already been fixed you can try to input those characters now. Please give it a try and let us know if the problem persist.

    Regards,
    Widget Team

  • seminarioviseu
    Replied on June 29, 2017 at 4:47 AM

    Hi!

    The characters "ó, ç", etc. still do not look good.

    A symbol "?" appears instead of them.

    Thanks!

    António

  • Nik_C
    Replied on June 29, 2017 at 5:38 AM

    Could you please try again since when I tested those characters were showing properly:

    -Here is my form:

    Dynamic QR Code Widget: Not reading Prtuguease characters properly Image 1 Screenshot 40

    -Here is the text read through QR reader:

    Dynamic QR Code Widget: Not reading Prtuguease characters properly Image 2 Screenshot 51

    If the issue persists, please try clicking the Update button of the widget:

    Dynamic QR Code Widget: Not reading Prtuguease characters properly Image 3 Screenshot 62

    Or try re-adding the widget to the form so it will pick up the fix done by our colleagues from widget team.

    Please let us know how it worked.

    Thank you!

  • padretojo
    Replied on June 29, 2017 at 11:31 AM

    Ok My problem is about reading QRcodes with "QRDroid".

    With other APP readers its ok.

    thanks a lot!

    António

  • Nik_C
    Replied on June 29, 2017 at 12:47 PM

    Thank you for letting us know, I used QR Code Reader, for your information.

    Thank you!