What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mensagens não estão chegando

    Asked by Jonas18 on June 08, 2017 at 07:23 AM

    Confiei na Jotform e mais de 50 e-mails nao chegaram na minha caixa de e-mail, eu gostaria de saber o que houve? sendo que a promessa é limite de 100 entradas mensais, eu nao recebo tudo isso mais mesmo assim os e-mails não estão chegando.

  • Profile Image

    Answered by Sven on June 08, 2017 at 09:39 AM

    Hi, 

    I checked your account, and the email associated with your account is not in our bounce list, can you please refer us to the form URL/ID that you're not receiving messages from? So we can investigate further. 

     

    Thank you!