What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I Can't log in into my account

    Asked by Patricia on July 27, 2012 at 04:20 AM

    I'm having problems to log to my account. I created it yesterday, july 26th. The user name is iecampus, but keeps on giving an error when trying to logon.

    I tried to recover the account using the email I used to set up the account and It says that it doen't exist, the email I use is: campus@ie.edu  

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on July 27, 2012 at 04:27 AM

    Hi Patricia,

    Please try to reset it this time. There was a typo on your email address, it shows "campus@ie.ede" here. I have now updated it to "campus@ie.edu"

    Please let us know if you run into any problems. Thanks!