- ganazAsked on June 09, 2017 at 12:43 PM
My payment method is currently set to Paypal. This needs to be removed. However, I can't figure out how to do this. Please advise.
- JotForm SupportJohn_BensonAnswered on June 09, 2017 at 02:14 PM
If you're referring to the PayPal payment gateway integrated to your form, you can remove it by deleting the field. To do that, please follow this guide:
Hope that helps. Please do get back to us if you have questions or need further assistance. Thank you.
- ganazAnswered on June 13, 2017 at 12:11 PM
I'm referring to payment for a premium subscription.
I am no longer acting as webmaster for the website associated with this account, and need to remove my personal billing information.
- JotForm SupportJohn_BensonAnswered on June 13, 2017 at 01:31 PM
I checked your account and it is now scheduled to be downgraded back to the Free account on 06/14/2017. The billing information will be removed once the account has been downgraded.
Hope that helps. Please contact us again if you have questions.