Remove payment method

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    ganaz
    Asked on June 09, 2017 at 12:43 PM

    My payment method is currently set to Paypal.  This needs to be removed.  However, I can't figure out how to do this.  Please advise.

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    John_Benson
    Answered on June 09, 2017 at 02:14 PM

    If you're referring to the PayPal payment gateway integrated to your form, you can remove it by deleting the field. To do that, please follow this guide:

    Hope that helps. Please do get back to us if you have questions or need further assistance. Thank you.

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    ganaz
    Answered on June 13, 2017 at 12:11 PM

    I'm referring to payment for a premium subscription.

     

    I am no longer acting as webmaster for the website associated with this account, and need to remove my personal billing information.

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    John_Benson
    Answered on June 13, 2017 at 01:31 PM

    I checked your account and it is now scheduled to be downgraded back to the Free account on 06/14/2017. The billing information will be removed once the account has been downgraded.

    Hope that helps. Please contact us again if you have questions.