I'm still locked out despite my account upgrade

Ran out of space, tried to upgrade and I'm still locked out.

When is my upgrade going to kick in so I can use my forms??

I have checked your account and I confirm that it is now in the Silver plan, and in a very good standing with regards to account limits.

I have also checked your forms and they are working properly.

I hope this helps. If you need further assistance please let us know. Thank you.