I'm still locked out despite my account upgrade

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    Asked on June 09, 2017 at 01:32 PM

    Ran out of space, tried to upgrade and I'm still locked out.


    When is my upgrade going to kick in so I can use my forms??

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    Answered on June 09, 2017 at 02:36 PM

    I have checked your account and I confirm that it is now in the Silver plan, and in a very good standing with regards to account limits.

    I have also checked your forms and they are working properly.

    I hope this helps. If you need further assistance please let us know. Thank you.