What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Did not get a response email from a form I have submitted twice

    Asked by niklaslampi on June 10, 2017 at 06:15 PM

    I used the Ghost R Us submission form which lead me here.

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    JotForm Support

    Answered by Mike_G on June 10, 2017 at 07:39 PM

    If I'm understanding your concern correctly, you have submitted a form twice and have not received any emails acknowledging your submissions. I can only assume that the form belongs to another Jotform user. May we know the link to the form you have submitted, please? I also suggest you check the Spam Folder of the email address you used as the email might have ended there.