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marbeliAsked on June 11, 2017 at 8:55 PM
buenas noches. Si yo quiero pagar el jotform solo por un mes. Al mes siguiente ya no me vuelven a debitar o si?
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AIDANReplied on June 11, 2017 at 9:03 PM
Please note that in order to upgrade your account for only one month, you would need to opt for the monthly subscription, and once you're upgraded you downgrade your subscription back to the Free status. That will schedule the downgrade of your account at the period's end, so you don't get charged automatically for next month.
We have a guide on how to downgrade your subscription back to the Free status here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
I hope this helps. If you need further assistance please let us know. Thank you.
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marbeliReplied on June 11, 2017 at 9:43 PM
Osea, yo pago por un mes y antes de terminar un mes ya cambio al free otra vez. ? Y ahí no se renueva?
Enviado desde mi dispositivo Samsung
-------- Mensaje original --------
De: JotForm
Fecha: 11/6/17 21:03 (GMT-04:00)
A: belenrodpri@gmail.com
Asunto: Re: Price
A new response has been received:
Answered by
AIDAN
Please note that in order to upgrade your account
for only one month, you would need to opt for the monthly subscription, and once
you're upgraded you downgrade your subscription back to the Free status. That
will schedule the downgrade of your account at the period's end, so you don't
get charged automatically for next month.
We have a guide on how to downgrade your subscription back to the Free status
here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
I hope this helps. If you need further assistance please let us know. Thank
you.
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AIDANReplied on June 11, 2017 at 9:48 PM
Yes, if you downgrade your account back to the Free status before the end of your monthly upgrade period, then you won't be charged for the next month.