Why my auto responder email is not working?

  • kryssing
    Asked on June 12, 2017 at 6:06 AM

    Hi.

    My auto responder email is not working all of a sudden. I cant figure out why. 

    Page URL: https://eu.jotform.com/build/32791987120864/settings/integrations#preview
  • Nik_C
    Replied on June 12, 2017 at 6:26 AM

    I checked your Autoresponder and the issue is in the recipient field, you see, in your autoresponder, the recipient is set to be Kabel/VA:

    Why my auto responder email is not working? Image 1 Screenshot 30

    And it should be Email field (Epost):

    Why my auto responder email is not working? Image 2 Screenshot 41

    If you have any further questions please get back to us.

    Thank you!