How do I change my Credit Card

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    mschlaudraff
    Asked on January 16, 2011 at 09:46 AM

    Need to change my credit card on file.

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    aytekin
    Answered on January 17, 2011 at 08:28 AM

    Your payment was made using our payment gateway: Plimus. So, we do not have access to your credit card information. You might be able to change your credit card info by logging into your Plimus account. You will need to find out your Plimus username (a long string of numbers) from the original plimus email you received when you paid for JotForm, then enter it on the link below and enter the email address used in email.

    https://secure.plimus.com/jsp/forgot_password.jsp??designId=1

     

    That will reset your password and you can then login there to change the CC details.

     

    If you cannot do that, I can cancel your subscription and you can re-subscribe your account when it expires.