What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I go back and change the PayPal account number? I put our merchant ID and I think it's supposed to be the account number (email address)

    Asked by ceackerman on June 13, 2017 at 09:29 AM
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    JotForm Support

    Answered by John_Benson on June 13, 2017 at 10:42 AM

    To go back and change the PayPal Account, you can do that by clicking the "Gear" icon on the top right of the PayPal integration page. Please see this screen animation guide below:

    1. Log in to your account and open the form.
    2. Select the Payment field and click the Wand icon (Payment Wizard).
    3. Click the Gear icon in the top-right corner of the page beside the "X" button.

    Related guide:
    https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal