What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Header text not showing up in fillable form?

    Asked by PSSI on June 13, 2017 at 11:10 AM

    Hello, i have follow the guidelines and make sure there was no conditions set in place that prevented it and i also went to the submission settings and make sure to check for header and text to appear on fillable pdf, i have been trying to make this work since yesterday, i checked my form when i started and it was displaying the header texts but by the time i finish it didnt. I also made sure to not sue any widget on the form its all for them quick options menu. Can you guys please see what is wrong, thank you so much.

    Page URL:
    https://form.jotformz.com/71625692813663

    Screenshot
  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 13, 2017 at 11:35 AM

    I have cloned your form and I cannot reproduce the error. 

    However I'm guessing there is a bug somewhere related to your browser displaying the Headings.

    In the builder the Headings are not defined (but the subheadings are). I know thats probably how you want it. But instead of leaving the Headings blank lets give them an empty space character.

    Like this:

     

    Please get back to me and let me know if it didnt work. And we can try somthing else.

  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 13, 2017 at 11:39 AM

    You could also try opening the PDF file in a different program. Adobe reader is excellent and also free:

    https://get.adobe.com/reader/