What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving email notifications on form submissions

    Asked by mesadeayudait on June 13, 2017 at 12:59 PM

    No se están enviando notificaciones

  • Profile Image
    JotForm Support

    Answered by AIDAN on June 13, 2017 at 02:09 PM

    Please note that we had a delay issue with our emails, and we notified our developers about it. They have fixed it but that delay resulted in a queue and it's being processed as I type my answer.

    Please give this a moment and you should be receiving emails properly again.

    If the problem persists after a while, please don't hesitate to get back to us so we can assist you further.

    Apologies for any inconvenience.