What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get my forms out of the overlimit status?

    Asked by centralcc on June 13, 2017 at 01:46 PM

    How can I get my forms to not be disabled anymore?

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    JotForm Support

    Answered by AIDAN on June 13, 2017 at 03:02 PM

    Upon inspection I found that your account is in the overlimit status because you have already received 10 payment submissions this month, and that is the limit of your Free account.

    In order to get your forms working again you may either upgrade your account, or wait till the beginning of next month for the monthly payment submissions limit to be reset.

    I hope this helps. If you need further assistance please let us know. Thank you.