What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why JotForm tab in Facebook not available on mobile?

    Asked by oreland on June 13, 2017 at 07:12 PM

    Hello, I added my form to Facebook and it automatically embedded the form into my Contact tab. Everything seems to be working fine with the form. I've noticed my FB contact tab on mobile devices is not available, thus making the form unavailable on a mobile device. Am I missing a step or over looked an option? Thanks. 

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    JotForm Support

    Answered by EltonCris on June 13, 2017 at 07:49 PM

    It is because Facebook does not support custom tabs on mobiles.

    Please use the following method instead when you add the form to Facebook.

    Guide: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    This custom app provides a URL that makes the tab viewable on mobile.