Forms are disabled

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    Gordon
    Asked on June 14, 2017 at 09:39 AM
    Login; varyvigilo account is AUTOSUSPENDED. Please can you advise how this can be 'UN' autosuspended?
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    John_Benson
    Answered on June 14, 2017 at 09:59 AM

    Your account got suspended automatically by our anti-phishing filter tool. Could you please explain to us the fields in the screenshot below: 

     

    That's the reason why your account was suspended. We can activate your account immediately if you remove the fields. Collecting login information, credit card information and sensitive information is against our terms of use.

    We'll wait for your response. Thank you.

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    Gordon Colquhoun 
    Answered on June 14, 2017 at 10:18 AM

    Yes of course. We have security guards working in London, England and our office is in Glasgow, Scotland. Because the guards work remotely at retail sites, these forms give our guards the option to update information such as a change in their bank details, change of address and provide their new SIA licence number when it is renewed. These are legal requirements that we have had previous issues with, and these forms allow them to submit new information to us.

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    John_Benson
    Answered on June 14, 2017 at 11:22 AM

    Thank you for explaining this to us.

    I have now activated your account back in good status. You can now use your forms and account properly.

    Please contact us again if you have questions or need assistance.