What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am a bronze pricing level customer which allows for 1000 submissions per month. What happens if submissions go over 1000?

    Asked by aoeconsulting on June 14, 2017 at 01:28 PM

    Would it be that a submission would not be captured after 1000 or is there a charge per submission over 1000?

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    JotForm Support

    Answered by Nik_C on June 14, 2017 at 02:39 PM

    When you reach any of the limits, a number of submissions included, your account will be temporarily disabled until you either upgrade or wait for the next first of the month when all limits reset.

    Hope this information helps, if you have any further questions please get back to us.

    Thank you!