What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a proper endpoint we can ping to test when JotForm is up?

    Asked by webdev99 on June 14, 2017 at 01:43 PM

    Hi, we want to be able to test when JotForm is down, by pinging the status endpoint. We noticed that https://www.jotform.com/status.php will often return 

    Notice: Trying to get property of non-object in /www/v3/live/status.php on line 6

    {"status":null,"success":true}
     
     
    Is there a proper endpoint we can ping to test when JotForm is up?
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 14, 2017 at 03:02 PM

    Not sure about this, I have forwarded this inquiry to our back-end team. You will be notified via this thread if it is possible.

  • Profile Image
    JotForm Developer

    Answered by uygar on June 15, 2017 at 05:04 AM

    Hi,

    You can ping this url: 

    https://www.jotform.com/alive.php