- Bill CellerAsked on June 14, 2017 at 03:46 PM
I tried to log in with my credentials but have been AUTOSUSPENDED"
Can you please advise.
- JotForm SupportaubreybourkeAnswered on June 14, 2017 at 04:12 PM
I just checked with the email address:
And found two accounts:guest_71637545684063
Account Type: GUEST • Status: ACTIVE • Created: 2017-06-14itismebc
I see the guest account was created today and is active.
And the other account was created in 2014 and is dormant.
I have reactivated the dormant account for you. So go ahead and log in.
- Bill CellerAnswered on June 14, 2017 at 04:25 PM
Sorry, I was looking at the wrong account. I meant the one for email@example.com
- JotForm SupportBDAVIDAnswered on June 14, 2017 at 05:30 PM