- soccerscholaracademyAsked on July 30, 2012 at 07:06 AM
I upgraded my account to premium but it is still showing as a free account?
- JotForm SupportGoldoAnswered on July 30, 2012 at 08:19 AM
The order didn't reflect your Jotform account username and that is why your account wasn't upgraded automatically. I have refunded the full payment made.
Please re-upgrade your account by going to Account Settings > then go to Upgrade To Premium.
If you need further assistance please let us know. Thanks.